If one of your items fails to work properly, bring it in to us with your purchase receipt and we'll gladly exchange it for you. Or, we will give you a credit for your next Fireworks Depot purchase.
Canadian federal law prohibits the resale or redistribution of fireworks once they have left our store. This is because the we must know at all times how the fireworks have been handled, stored, and if they have been altered or affected in any way that might present a danger to the consumer. It is in the interests of public safety that we are unable to resell or redistribute fireworks. No returns or exchanges are allowed except in the case of duds: for your safety, all sales are final.
We will do our best to get your fireworks order to you fast, however we cannot be responsible for packages delayed in transit. A reasonable delivery date must be established with every order. During “peak season times” (Victoria Day, Canada Day) ordering in advance is highly recommended.
The larger the order, the less the shipping fee. We will always do our best to give you the best price for shipping. Courier companies have imposed a $35 surcharge to handle dangerous goods, which fireworks are considered. Please call for special arrangements, questions or for pricing.